Third Party Intermediary (TPI) Code of Practice for micro-businesses
What is the TPI Code of Practice?
The TPI Code of Training is a bunch of principles that sets the benchmark for mindful, excellent TPI’s acting
as go-betweens between miniature business clients and providers.
By joining to this Code of Training, TPI’s consent to:
be limited by it and by any choices taken under the Code by the Code Chief
ensure their kin (counting any outsiders they use) comprehend and agree with it
tell clients they’re offering their support as indicated by the Code and where they can track down it
maintain the public picture and notoriety of the energy business.
It covers:
1. Outsiders
2. Enrollment
3. Preparing
4. Staff records
5. Deals material
6. Dependable selling
7. Related regulations and guidelines
8. Information Insurance
9. Change of Tenure
10.Supply agreements and accommodation
11. Client agreements and assent
12. Deals commission
13. Objections
14. Frameworks and controls
TPI Code of Training 2014, v2, May 2014, Beverley Dodd
15. Jobs and obligations
16. Breaks and endorses
17. Glossary.
1. Third Parties
1.1 Responsibility
If the TPI uses a third party, it’s their responsibility to make sure that anyone working on their behalf understands and follows this Code. Any actions of the third party are deemed to be the action and responsibility of the TPI and this is relevant throughout all principles laid out in this Code.
